Privacy Policy

Introduction

This Privacy Policy explains how SUNNY ELECTRONICS may collect, use and protect customer information when a customer contacts the store, visits the store, asks about a product, requests delivery, completes a purchase or asks for support.

By contacting or purchasing from SUNNY ELECTRONICS, the customer agrees that the store may use necessary information for product inquiry, billing, delivery, warranty and customer support purposes.

Information the Store May Collect

SUNNY ELECTRONICS may collect customer name, phone number, email address, address, product interest, preferred model, variant, colour, budget, payment preference, delivery or pickup details, invoice details and support request details.

For billing, finance, exchange, warranty registration, delivery or high-value product verification, the store may request additional information as required by applicable process, brand policy or legal compliance.

How Information May Be Used

Customer information may be used to respond to inquiries, confirm product availability, share price or offer details, arrange pickup or delivery, prepare invoice, provide warranty support, handle exchange discussion or resolve customer service requests.

SUNNY ELECTRONICS may also use basic inquiry information to improve store service, product availability planning and customer communication.

Data Sharing and Disclosure

SUNNY ELECTRONICS should not sell customer personal information to unrelated third parties.

Customer details may be shared only when required for billing, delivery, finance processing, warranty registration, brand service center support, legal compliance, payment confirmation or customer-requested support.

Data Security

SUNNY ELECTRONICS should take reasonable steps to protect customer information from unauthorized access, misuse, alteration or disclosure. However, no physical or electronic communication method can be guaranteed to be completely secure.

Communication Preferences

Customers may ask SUNNY ELECTRONICS not to send promotional messages. Transactional communication related to purchase, invoice, warranty, delivery, pickup, return, replacement or service support may still be sent when required.

Customer Rights

Customers may request correction or deletion of their personal information held by the store, subject to invoice, warranty, tax, legal, accounting or dispute-resolution requirements.

Policy Updates

SUNNY ELECTRONICS may update this policy from time to time. Customers should review this page periodically for the latest store-level privacy terms.