Terms and Conditions

Introduction

These terms apply to customers who browse products listed by SUNNY ELECTRONICS, contact the store, shortlist a device, ask for product details, visit the store or complete a purchase directly with SUNNY ELECTRONICS.

Customers may use the store page to check available mobile phones, accessories, offers, contact details and directions before contacting or visiting the store. Final price, stock, variant, colour, bill, warranty, delivery, pickup, return and replacement terms should be confirmed directly with SUNNY ELECTRONICS before purchase.

Product Browsing and Store Contact

Customers can browse product listings as a digital store catalogue and contact SUNNY ELECTRONICS for the product they are interested in. Contacting the store does not create any obligation to buy.

Any purchase is completed directly between the customer and SUNNY ELECTRONICS. The customer should verify product availability, price, offers and store terms before making payment.

Customer Relationship

Once a purchase is completed, the customer relationship is directly with SUNNY ELECTRONICS. Billing, delivery, pickup, warranty support, return, replacement and after-sale support are handled by the store according to invoice terms, brand policy and applicable law.

Area-wise Availability

SUNNY ELECTRONICS may serve customers from Jaipur, Rajasthan and nearby areas depending on store location, product availability, delivery feasibility and customer preference.

Customers should call or WhatsApp the store before visiting to confirm whether the selected product, colour, RAM/storage variant, offer and price are available at that time.

Fair Pricing and Product Condition

SUNNY ELECTRONICS should provide fair and clear product information. Prices may vary due to brand schemes, bank offers, finance options, exchange value, festive offers, local store offers, variant, colour and stock condition.

If a product is open-box, refurbished, used, demo, display unit, unsealed or not brand-new sealed stock, the store should clearly inform the customer before purchase.

The store should list or offer only products that are available or can be arranged as per clear customer confirmation.

Communication

SUNNY ELECTRONICS may contact customers for genuine inquiry follow-up, stock confirmation, product details, price confirmation, billing, delivery, pickup or support communication.

Repeated unsolicited calls, spam messages or unrelated bulk promotional communication should be avoided. Customers may request the store to stop promotional follow-ups.

False Representation

SUNNY ELECTRONICS should not misrepresent product condition, brand authorization, warranty, offer validity, price, finance terms, product availability or service support.

Customers should check the invoice, GST details, warranty terms, IMEI/serial number, box seal and product condition before accepting the product.

Disputes

Any consumer dispute related to purchase, payment, invoice, delivery, return, replacement, product condition, warranty, service or intellectual property claim should be handled directly between the customer and SUNNY ELECTRONICS, subject to invoice terms, brand policy and applicable law.